Veterans Affairs, Veterans Health Administration Human Resources Assistant (OA/ER/LR) - Direct Hiring Authority in Alexandria, Louisiana
This position is located in the Alexandria, LA VA Health Care System (HCS) Employee and Labor Relations (ER/LR) Office under the Human Resources Service. The incumbent reports directly to the Lead Human Resources Specialist (ER/LR). The incumbent serves as the primary administrative and clerical support for the ER/LR Section. Performs work providing administrative support on correspondence, reports, and research. The incumbent provides ER/LR support on correspondence, reports, questions or directing supervisors or customer inquiries on disciplinary or adverse actions or labor relations to the appropriate specialist. The incumbent assists the specialist by obtaining information on the basis of the topics to be covered or subject matter.
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The Human Resources Assistant ER/LR provides support services, answering general questions or directing supervisors or customer inquiries on disciplinary or adverse actions or labor relations to the appropriate Specialist. Assembles case file documents for formal actions involving arbitration hearings as well as documentation related to Congressional inquiries. Arranges for proofreading, printing, and distribution of union contracts, and arranges for arbitration and other hearings. Independently prepares various recurring reports and prepares special reports as directed, abstracting information from files and data in office. Maintains and is responsible for all ER/LR files, including retention and retiring of files as required by regulation. Conducts regulatory research to support responses. Gathers, reviews, consolidates and in some instances prepares required paperwork associated with a variety of actions, ranging in difficulty from routine to complex in nature. Assist in conducting initial review of all annual performance appraisals.
Work Schedule: Monday - Friday 8:00 a.m. to 4:30 p.m. Position Description Title/PD#:Human Resources Assistant (ER/LR) / PD #5997-0 Compressed/Flexible:Not Available Telework:Not Available Virtual:This is not a virtual position. Relocation/Recruitment Incentives:Not Authorized Financial Disclosure Report:Not required
- #### Job family (Series)
0203 Human Resources Assistance
- Human Resources Specialists
Specialists, Human Resources
Conditions of Employment
- You must be a U.S. citizen to apply for this job.
- Subject to a background/suitability investigation.
- Designated and/or random drug testing may be required.
- May serve a probationary period.
- Selective Service Registration is required for males born after 12/31/1959.
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Provides assistance to specialists in the labor relations program and provides basic information to employees concerning the labor relations program. Makes arrangements for proofreading, printing, and distribution of union contracts. Reserves rooms and parking spaces for participants at arbitration hearings. Provides basic information to participants such as dates and times of hearings. Knowledge of, and skill in applying, an extensive body of HR rules, procedures, and operations concerning employee and labor relations sufficient to: provide answers to recurring types of questions and explanations of HR policy; informally resolve recurring issues by explaining basic HR policies such as approvals of sick leave; and interview supervisors to develop facts about reported rumors or to obtain background information regarding particular incidents or working conditions.
GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Informally resolves complaints. Meets with employee to discuss complaints. Suggests actions to resolve the problem or helps the employee contact the person or office that can help the employee resolve the issue. Determines interrelationships and appropriate methods and techniques to identify and resolve simple problems concerning management and employee rights. Refers potentially controversial or significant problems to specialists. Provides arrangements for arbitration hearings in terms of meeting rooms, records, and special needs. Reviews dues deductions and requests for allotment changes for accuracy. Knowledge of, and skill in applying, a comprehensive body of HR rules, procedures, and technical methods concerning labor relations, negotiated contract(s), and labor-management objectives, policies, and procedures sufficient to: resolve minor union complaints and allegations; research case law to identify precedents for current labor relations problems, or search similar unfair labor practice complaints for potential problems in handling current cases; review previous labor relations cases to identify major issues and compare with current case; ask questions of union members to obtain facts concerning complaints or grievances; explain employee rights, management rights, procedures for filing grievances, and the distinction between the union contract and established HR policies; and explain alternative processes to resolve issues and problems; e.g., using interest-based bargaining or alternative dispute resolution.
There is no educational substitution for the GS-06/07 level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
Alternate Application:If you are unable to apply online view the following Alternate Application Information instructions at https://help.usastaffing.gov/Apply/index.php?title=AlternateApplicationInformation
Seasonal Influenza Prevention Program for VHA Health Care Personnel Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). HCP are individuals who, during the influenza season, work in VHA locations where patients receive care or who come into contact with VA patients as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased facilities. HCP include all VA licensed and unlicensed, clinical and administrative, paid and unpaid, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, students, researchers, volunteers, and trainees who work at these facilities.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.Applicants will be referred in alphabetical order.
Background checks and security clearance
Public Trust - Background Investigation
- Required Documents
- Cover Letter
- Disability Award Letter
Resume: Must include a listing of each job, starting/ending month of each work experience, work schedule (full-time or part-time) of each work experience, the facilities' full name and address, immediate supervisor's name, and a description of duties performed.
Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference:Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online.Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- How to Apply
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 04/23/2018 to receive consideration.
To begin, click Apply Onlineto create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answersto submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Statuslink and then select the More Informationlink for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Applicationin the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
Alexandria VA Medical Center 2495 Shreveport Highway Pineville, LA US
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After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
- Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496743600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 04/13/2018 to 04/23/2018
Salary: $37,223 to $53,773 per year
Pay scale & grade: GS 6 - 7
Work schedule: Full-Time
Appointment type: Permanent